Delivery Information

1. Our company offers transportation of general commodities, as usually defined, subject to the following restrictions.
2. The arrival time of land shipment may be altered by the road condition in the mainland. Clients need to allow more time for the shipment to reach the destination themselves. (The arrival time quoted by our company is just for reference.)
3. All shipment under 1kg will be counted as 1kg. If the volume weight is higher than the actual weight, we will count the higher one. (The weight be will based on our quotation, if the volume weight is higher, we will count the volume weight.)
4. The shipment is charged by either the actual weight or volume weight (cm3): Length x Width x Height ÷ 6000 = kilogram
5. The charge includes shipment pick-up and delivery. (For shipment to remote areas, there will be additional charges. Prior notice will be given to the clients for the additional charges.)
6. For shipment to remote areas, $150 - $300 additional cost will be charged as per order. (Prior notice will be sent to the clients.)
7. To ensure safe and prompt shipment, please write the recipient's information clearly including the name, address, telephone number and contact person, department etc. (Clients will have to bear the responsbility themselves for any wrong / late delivery resulted by unclear information given.)
8. For express delivery, goods must be safely packed and the shipment form to be filled clearly and correctly. For any shipment delay, lost or damages of goods, the maximum compensation would be HK$10,000 or 5 times of the order, whichever is lower.
9. Shipment may be delayed by custom examination or unstable weather condition. (The arrival time is for reference only.)
10. If shipment is not delivered within 15 days and no written notice is sent to our company, we will not be responsible for any losses and no compensation will be made.
11. Recipients are required to acknowledge receipt of per delivery. (Our company will not be responsible for any losses or damages after the acknowledgement.)
12. For monthly payment, clients may have to present copies of their operation licenses upon request for opening a monthly account (or for issuing invoices.)
13. For monthly payment, payment has to be made within 30 days after the invoice is issued. (No discount will be given to late payment. Clients have to pay the bill in full.)
14. All the prices are negotiated by our salesperson and our clients.

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